Technical Support Engineer – Zoho
📍 Chennai, Salem, Coimbatore, Tirunelveli, Madurai | 🕒 Full-Time | 💬 Voice Support
💡 Provide world-class voice support to global/domestic customers as a Technical Support Engineer at Zoho.
Job Description
- Provide voice-based support to international/domestic customers via phone (Inbound and Outbound).
- Build strong rapport through clear and confident communication.
- Ensure high customer satisfaction and first-time issue resolution.
- Coordinate with technical teams to resolve issues quickly.
- Collaborate with the content team to improve help documentation.
- Should be comfortable working night shifts.
Job Location
📍 Chennai, Salem, Coimbatore, Tirunelveli, Madurai – India
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